Concept
The previous chapter on distributing leadership raises the issue of empowerment. Empowerment was a hot topic in the 1990s given the surge in popularity of Japanese management practices. Clients, students, and participants often mention the need to empower people. When you ask them what that means, they look confused. And they are. Let’s break down the concept of empowerment.
What do you intend to empower people to do? Here are some options.
1. Identify problems.
2. Analyze problems.
3. Develop a list of options for dealing with the problems.
4. Choose which option to use.
5. Implement the chosen option.
6. Assess the results of the initiative.
7. Decide whether to proceed or start over.
Many managers reserve all of these ...
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