THE REWARD SYSTEM
Every organization is characterized by a particular type of reward structure, often differing from person to person and from department to department.
As author Michael LeBoeuf says in his book, The Greatest Management Principle in the World: “What gets rewarded gets done.” If you want more of something in an organization, simply create greater rewards for that behavior. If you want less of an activity in an organization, simply reduce the rewards, or increase the punishment or disapproval for that behavior. People respond to incentives.
It is quite common for companies to identify their most profitable products and services, and then increase the percentage of commission that salespeople will receive for selling those specific ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access