April 2013
Intermediate to advanced
112 pages
2h 45m
English
Content preview from Motivation (The Brian Tracy Success Library)
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SET HIGH-QUALITY STANDARDS
By initiating the zero defects concept, you set a standard of 100 percent quality. This means no mistakes and no defects. You want to make a big deal out of the quality work of each individual. Acknowledge, reward, recognize, and reinforce quality whenever you see it.
It is said that people tend to perform at their best under the most demanding of bosses. The boss sets the tone for the whole organization. That’s why the boss’s attitude toward quality and excellence will set the standard for everyone else.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.