PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition
by Anne Bogardus
3.9. Exam Essentials
Understand different business functions.
HR professionals must understand the purpose of different business functions and how they interact with each other and with HR. Understanding the unique needs of production and operations, sales and marketing, finance, accounting, and information technology and how each contributes to the organization's success allows HR to be more effective in providing services to the organization.
Understand the strategic planning process.
The strategic planning process consists of four broad elements: scanning the environment; formulating the corporate strategy with the vision, mission, values, and corporate goals; implementing the strategy with tactical goals, action plans, and budgets to accomplish ...
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