PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition
by Anne Bogardus
5.2. Organization Development
Organization development (OD) is a systematic method of examining an organization's technology, processes, structure, and human resources, and developing action strategies to improve the way it achieves desired business results. These action strategies are known as OD interventions and may be directed toward structures, processes, technology, individuals, groups of individuals, or entire organizations. This section focuses on organization-wide changes to structure, process, and technology.
This sharing of values and beliefs and the behavior related to them is known as the organization culture. The culture of an organization, combined with leadership and management styles and the level of bureaucracy, creates a work ...
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