March 2009
Intermediate to advanced
669 pages
20h 19m
English
book
PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition
by Anne Bogardus
Content preview from PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition
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4.5. Metrics: Measuring Results
Workforce Planning and Employment is a function that lends itself more readily to measurement than some other areas of HR.
Business impact measures
In addition to ROI measures discussed in Chapter 2, employee productivity is a key measure for business impact in the WFP function. Productivity metrics are calculated by dividing "total output" (expressed in revenue dollars or [in manufacturing industries] by a measure of inventory output) by the number of employees. This metric can be calculated for the whole organization or by work groups, depending on specific information needs.
Tactical accountability measures
A number of established metrics can be used to measure HR's tactical accountability in WFP. Some of ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.