PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition
by Anne Bogardus
3.8. Summary
The role of HR in the twenty-first century is changing into one that is more strategic and involved with planning the future direction of the organization and driving the achievement of business results. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business in order to provide the operational and administrative support necessary to attract and retain qualified employees in each area.
Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully achieve its goals. This process requires that all business functions provide their expertise in both the planning and implementation ...
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