March 2009
Intermediate to advanced
669 pages
20h 19m
English
book
PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition
by Anne Bogardus
Content preview from PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition
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B.1. The Scenario
In 1973, Lydia, Rachel, and Susannah Wright opened the Wright Sisters Garden Shoppe in Portsmouth, Rhode Island. At the time, Lydia and Susannah were young mothers and split the hours in the shop so each worked part time and could spend time with their growing families. Lydia's strength was her love of gardening—she had the proverbial green thumb and was a gifted, though not formally trained, landscape designer. Susannah's strength was her easy rapport with strangers—this made her a natural at building strong customer relationships. Rachel was a CPA at one of the Big 8 (now Big 4) accounting firms, and although she did not generally work in the shop, she contributed all the bookkeeping, accounting, and financial planning.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.