PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition

5.5. Performance Management Programs

Performance management is an ongoing process of providing feedback for employees about their performance to develop them into increasingly productive contributors to the organization. A key element of a talent management program, performance management ensures that employees are on the right track for completion of their goals, that individual goals are aligned with organization goals, and that employees receive the support they need to be successful. The performance management process provides for an employee's professional development within the context of organizational needs.

Effective performance management must be based on an agreement between the manager or supervisor and the employee about what the ...