October 2012
Beginner
320 pages
8h 22m
English
Groups are complex systems in motion, with many moving parts, involving multiple factors at the group, individual, and behavioral levels. The nature and quality of a factor at one level affects conditions and circumstances at other levels of the group. Adapted from Knowles (1972), these factors can be used to assess a group’s effectiveness and make decisions about actions needed to improve group performance.
Commitment, loyalty, and performance increase or decline with the presence or absence of the following factors:
Group-Level Factors:
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