So far, we have shown the tasks of each stage and role of consulting in order to translate the model’s broad concepts into concrete actions needed to produce the outcomes. But what does a consultant need to know and be able to do, to perform those tasks? The final development of the model is to describe each role as a set of consulting competencies, which in turn can be described as a set of behavioral practices. Table 3.1 shows the competencies and practices; each is examined more closely in subsequent chapters.
With the model defined as a set of ...