October 2012
Beginner
320 pages
8h 22m
English
In the course of work, any professional usually offers advice based on education, expertise, and judgment formed over many years of experience. The advice is normally directed toward some kind of solution that the patient or client wants and needs, and the solution itself is the “deliverable.” In other words, when a doctor gives professional advice it is supposed to keep the patient healthy; the deliverable is health. To provide that advice, the professional follows a set of standard procedures for examination, analysis, diagnosis, and recommendations. For example, when the doctor conducts an annual check-up, the doctor follows a precise method, uses specific and specialized tools, and develops data to compare ...
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