October 2012
Beginner
320 pages
8h 22m
English
Armed with questions and listening skills, we can now develop more deeply the idea of creating a question strategy. A question strategy simply means that you have (1) thought through the questions you wish to ask and (2) decided on the sequence in which to ask those questions before meeting with the client. Both elements are very important. Asking a random set of questions that seem to have no logical starting point and then do not take the conversation to a practical end is useless and may confuse both the consultant and the client. Worse, the client may conclude that the consultant is not well prepared, or think she or he is “just fishing” and lacks the kind of mental discipline needed to solve ...
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