CHAPTER ONE
THE NATURE OF CONSULTING
Consulting has become an important source of employment and professional satisfaction for tens of thousands of people in the United States and around the world. Despite the industry downturn in 2009, according to the U.S. Office of Personnel Management and the Association of Management Consulting Firms, major consulting firms continue to expand their global reach as well as their areas of consulting practice. It would appear that this $350 billion global industry will remain an attractive career for many years to come (Top-consultant, 2011; U.S. Department of Labor, 2006). Consulting is a large and vital industry. A hundred years’ growth in the consulting industry indicates that clients have valued the services ...
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