October 2012
Beginner
320 pages
8h 22m
English
Content preview from The Practice of Professional Consulting
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Understanding the Client’s Business and Industry
It is important to realize that clients do not expect you to know as much about their business as they do. Nor do clients expect you to know that much about how their organization works, let alone the client’s specific problems. However, clients do expect you to have done your homework by studying certain key information sources (shown in Table 4.2). By studying as many of these as possible, the consultant will find it easier to develop a strategy and structure for the prospective client meeting and a set of questions that must be asked in order to understand the client’s problem.
TABLE 4.2 SOURCES OF INFORMATION FOR PREPARING A CLIENT MEETING
| Item | What to Look For |
| The organization’s annual report ... |
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.