
Books
Rafael Aguayo. Dr. Deming; The American Who Taught the
Japanese About Quality, New York: Carol Publishing Group, 1990.
Christopher Alexander, The Timeless Way of Building, New York:
Oxford University Press, 1979.
_________. Sara Ishikawa, Murray Silverstein, with Max Jacobson,
Ingrid Fiksdahl-King, Shlomo Angel. A Pattern Language: Towns,
Buildings, Construction, New York: Oxford University Press,
1977.
William F. Allman. Apprentices of Wonder; Inside the Neural
Network Revolution, New York: Bantam Books, 1989.
*Robert D. Austin. Measuring and Managing Performance in
Organizations, New York: Dorset House Publishing, 1996.
Patricia Basing. Trades and ...