Artful Making: What Managers Need to Know About How Artists Work

Artful Making

as Part of the

Shift to a

Knowledge

Economy

In the previous chapter, we identified prerequisite condi-

tions in which artful making approaches should be used, and

suggested that, thanks to enabling information technologies,

these prerequisites are increasingly prevalent in business. In

this chapter, we will continue that discussion in a historical

context, for two reasons. First,

viewing artful making this way

adds weight to the notion that

it is part of the shift from an

industrial to an information

economy. Second, locating art-

ful making in a historical con-

text shows us that to become better at artful making, we need

to recover an understanding ...