
Artful
Management
Artful managers begin a project with some ideas of the
outcomes they desire, but without controlling preconceptions.
They set up a low-cost, iterative process that facilitates
exploratory production. They coach their performers on a
journey that they themselves cannot take, using earned trust
to influence the focus of the group. They believe that good
ideas will emerge from an impeccable process, and they
moderate a complex, multi-layered interaction in which many
elements converge over time, though they never lock in on
exact replication. Artful processes elicit innovation in every
iteration, hence they are never perfectly consistent. ...