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Case 33
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The “B” Is Back
Background Information
About 25 years ago, Bill Johnson began Johnson Properties when he bought a 20-unit
apartment complex. With hard work and shrewd investments, the business grew into
a multimillion-dollar company, managing over 2,000 units at 33 sites across a large
regional area. To handle this volume, Bill relies on fi ve different prop erty managers.
Each manager is responsible for the renting, maintenance, and rental collections
of about six different sites. Three of the managers work out of an offi ce at Johnson
Properties headquarters, which is situated near the center of the metro politan area in
which most ...