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The Management Training Tool Kit
book

The Management Training Tool Kit

by Alan Clardy
June 2012
Beginner
240 pages
7h 38m
English
AMACOM
Content preview from The Management Training Tool Kit
138
✍
Case 28: The Case-in-Case Analysis Handout (page 2)
an “above-average” employee (a 4 on a scale of 5). According to Sullivan, Frank’s
productivity was in line with the unit’s standards. He had written: “Frank does his
job well and has a long history of good performance with the city.” There was no
indication in the appraisal or in the fi le that there had ever been a notice given to Frank
about work standards or a discussion with him about how he could improve his work
performance.
Under the city’s merit review system, the higher the evaluation rating, the larger the
salary increase an employee was entitled to. For example, employees rated ...
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Publisher Resources

ISBN: 9780814431146