June 2012
Beginner
240 pages
7h 38m
English
Content preview from The Management Training Tool Kit
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The Management Training Tool Kit
8
American Management Association / www.amanet.org
Case Discussion:
“She’s a Smart Enough Broad”
Summary
James Washington was a young graduate of the organization’s Management Associate Trainee
Program. He recently assumed the manager’s job at one of the organization’s service centers,
Northview Servicing. Dorothy Rogers had been an assistant manager at Northview for over 12 years
and was more than twice James’s age. After a series of encounters with her, James began to feel that
Dorothy was resisting his taking over leadership of the service center and was working behind his
back to undermine his authority. James threatened to fi re her at one point. Subse quently, she became
passive and withdrawn. To James’s astonishment, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.