June 2012
Beginner
240 pages
7h 38m
English
Content preview from The Management Training Tool Kit
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The Management Training Tool Kit
164
American Management Association / www.amanet.org
Case Discussion:
The “B” Is Back
Summary
Johnson Properties, founded by Bill Johnson 25 years ago, was a property management company
that oversaw over 2,000 apartment units at more than 33 sites in a large metropolitan region. Bill
was nearing retirement and relied on his property managers to run the business. Three of the prop-
erty managers worked out of the same central headquarters offi ce. The headquarters also housed a
secretarial support group and an accounting function of four clerks, headed by Wayne Black.
Molly Kurstenburg, 55, was a long-term employee of Johnson Properties, having served there
as a secretary for 21 years. During that time, Molly earned ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.