June 2012
Beginner
240 pages
7h 38m
English
Content preview from The Management Training Tool Kit
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59
Case 12
✍
Beverly Comes Full Circle
Background Information
Beverly Wyman took her job as supervisor very seriously. Though only 33 years old
and somewhat new to the company, she liked her work and believed she did a good job.
Beverly was in charge of the Consumer Credit Sales Group of the First Union National
Bank. She was in charge of seven credit sales representatives (CSRs). Her sales group
was formed six months ago to aggressively sell and market the bank’s various car,
boat, and other personal loans. Beverly was promoted and became group supervisor
shortly after the group was started, moving up from an assistant manager’s job in the
nearby ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.