The Management Training Tool Kit

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Case 6: “Looney Tunes on Parade”—Part 3 Handout (page 2)

Henry cut him off: “No sir, here and now. We’ll supply you with the information. Use

this pen and pad of paper.” Henry pushed the items toward him.

David picked up the pen and began writing down some numbers. After a minute, he

looked up and started to explain his results.

Peter interrupted him: “David, you don’t know what you’re doing. You’ve got two of

the basic parameters confused, and you just don’t know what the heck you’re doing…

You copied this article virtually verbatim from the Life Insurance Digest, didn’t you?”

Peter pushed the article across the desk, in front of David. ...