The Management Training Tool Kit

205

American Management Association / www.amanet.org

Index

Television watching, during work hours,

7, 8

Termination

disability and, 52, 53–54

EAP and, 39, 41

employee meeting on, 35

gross subordination grounds for, 143

job protection from, 162, 164

procedure, 35

Randle’s, 31–36

Thompson, Charles, 11–14

Trainees, 5

CSR, 61

Training, 148

gender concerns, 111

gender issue perception in, 108, 109, 110,

111

plan, 87–88, 91–93, 111

planning sheet, 181–184

plumber hiring and, 160

poor job of, 86

written plan for, 111

Training Department, 113–117

Transfer request, 1–4

Transition meeting, between employees and

new manager, 145–148

Transportation Department, Bay State Service

Corporation, 51–54

Tremont, Connie, 123–128

Turnover, 129–132

U

Undue hardship, ...