The Management Training Tool Kit
28
American Management Association / www.amanet.org
Case Discussion:
“Looney Tunes on Parade”: Part 2—Kicking into Gear
Summary: Flares in the Night
As manager, Peter Gilmore readily delegated assignments to his new Pricing Unit manager, David
Randle. Peter expected David to fi nish the projects on his own and did not check up on David’s
progress. After six months, though, Peter began to receive signals that all was not well. For example,
David’s counterpart supervisor, Sandi Bates, told Peter that David has been “screwing up” some
assignments. Peter also began to get complaints from employees about David not fi lling personal
orders for merchandise placed through his sideline mail-order business. Peter had David complete ...