June 2012
Beginner
240 pages
7h 38m
English
Content preview from The Management Training Tool Kit
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5
Case 2
✍
“She’s a Smart Enough Broad”
Background Information
The young man glanced at the nameplate on his desk after closing the fi le cabinet
drawer: James Washington, Center Manager. He leaned against the cabinet for a
moment, smiling and thinking.
James really liked the way that title sounded. And why not? He was only 24 years
old, had just completed the company’s Management Associate Trainee Program, and
had just assumed the manager’s job at the Northview Servicing Center. He was eager
to do a good job in this fi rst assignment, and there was a lot about the job that he liked.
However, there was one thing he didn’t like, and he could ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.