June 2012
Beginner
240 pages
7h 38m
English
Content preview from The Management Training Tool Kit
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67
Handout (page 3) Case 13: It Was Really So Simple
✍
Brenda thought to herself, “Why didn’t he come in and check it out with me to make
sure that he was doing it right, especially after he completed this fi rst part? It was really
so simple and I took so long to explain it.”
CASE QUESTIONS
1. What is the problem?
2. What should Brenda do about the faulty report?
3. How should she have supervised Bill on this project?
American Management Association / www.amanet.org
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.