The Management Training Tool Kit
68
American Management Association / www.amanet.org
Case Discussion:
It Was Really So Simple
Summary
As a supervisor of the high-profi le “Mod Squad” Unit in the Auditing Department, Brenda Galway
prided herself on her no-nonsense, direct, and independent management style. She wanted hard-
charging, competent auditing personnel who could operate independently.
Her most recent hire, Bill Stanley, had seemed to accept these conditions when she inter-
viewed him for the job. He had acquired some background in this fi eld, but was not the most qualifi ed
applicant Brenda had spoken with. Nevertheless, because Brenda was unable to pay the salary that
fully qualifi ed applicants wanted, Bill ended up with the job.
Brenda was ...