June 2012
Beginner
240 pages
7h 38m
English
Content preview from The Management Training Tool Kit
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177
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Case 35: A Leadership Challenge
Case Discussion:
A Leadership Challenge
Summary
Mary Herzen felt lucky to be hired for the supervisory position in the Patient Services Depart ment at
Northside Hospital. She had lost a similar job at Central Hospital three months earlier. Chris Sapiro
was Mary’s boss and had conducted the selection process. It took him fi ve months to fi ll the position
as a result of the internal job announcement and job-interviewing procedures.
Two employees in the Patient Services Department had applied for the supervisory job: Juanita
Ramirez, 32, who had been in the department for eight years, and Sue Williamson, 26, who had less
experience. Both were rejected because they ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.