October 2012
Intermediate to advanced
696 pages
34h 17m
English
Content preview from Operations Management: An Integrated Approach, 5th EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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CHAPTER 1
Introduction to Operations Management
LEARNING OBJECTIVES
After completing this chapter you should be able to
Define operations management.
Explain the role of operations management in business.
Describe decisions that operations managers make.
Describe the differences between service and manufacturing operations.
Identify major historical developments in operations management.
Identify current trends in operations management.
Describe the flow of information between operations management and other business functions.
CHAPTER OUTLINE
What Is Operations Management?
Differences between Manufacturing and Service Organizations
Operations Management Decisions
Plan of This Book
Historical Development
Today's OM Environment
Operations Management in Practice
Within OM: How It All Fits ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.