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Operations Management: An Integrated Approach, 5th Edition by Nada R. Sanders, R. Dan Reid

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METHODS ANALYSIS

Methods analysis is the study of how a job is done. Whereas job design shows the structure of the job and names the tasks within the structure, methods analysis details the tasks and how to do them.

images Methods analysis

Process concerned with the detailed process for doing a particular job.

Methods analysis is used by companies when developing new products or services and for improving the efficiency of methods currently in use. Suppose your restaurant has an accepted procedure for communicating a customer's dinner choices to the kitchen without errors. Methods analysis documents this accepted procedure, including specific notations that identify customer preferences. The result is a standard operating procedure your restaurant can use for training new employees and for evaluating the performance of existing employees.

Methods analysis consists of the following steps:

  1. Identify the operation to be analyzed.
  2. Gather all relevant information about the operation, including tools, materials, and procedures.
  3. Talk with employees who use the operation or have used similar operations. They may have suggestions for improving it.
  4. Chart the operation, whether you are analyzing an existing operation or a new operation.
  5. Evaluate each step in the existing operation or proposed new operation. Does the step add value? Does it only add cost?
  6. Revise the existing or new operation as needed. ...

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