Online Resources
Companion Website www.wiley.com/college/reid
- Take interactive practice quizzes to assess your knowledge and help you study in a dynamic way
- Review PowerPoint slides or print slides for notetaking
- Access the Virtual Company: Cruise International, Inc
- Find links to Company Tours for this chapter
Stickley, Inc., www.Stickley.com
- Find links for Additional Web Resources for this chapter
American Society for Quality Control, www.asqc.org
National Institute of Standards and Technology (NIST) quality program—Baldrige Award www.quality.nist.gov
Additional Resources Available Only in WileyPLUS
- Use the e-Book and launch directly to all interactive resources
- Take the interactive Quick Test to check your understanding of the chapter material and get immediate feedback on your responses
- Check your understanding of the key vocabulary in the chapter with Interactive Flash Cards
- Use the Animated Demo Problems to review key problem types
- Practice for your tests with additional problem sets