Operations Management: An Integrated Approach, 5th Edition

Selected Bibliography

Brue, G. Six Sigma for Managers. New York: McGraw-Hill, 2002.

Duncan, A.J. Quality Control and Industrial Statistics, Fifth Edition. Homewood, Ill.: Irwin, 1986.

Evans, James R., and William M. Lindsay. The Management and Control of Quality, Fourth Edition. Cincinnati: South-Western, 1999.

Feigenbaum, A.V. Total Quality Control. New York: McGrawHill, 1991.

Grant, E.L., and R.S. Leavenworth. Statistical Quality Control, Sixth Edition. New York: McGraw-Hill, 1998.

Hoyer, R.W., and C.E. Wayne. “A Graphical Exploration of SPC, Part 1,” Quality Progress, 29, 5, May 1996, 65–73.

Juran, J.M., and F.M. Gryna. Quality Planning and Analysis, Second Edition. New York: McGraw-Hill, 1980.

Spector, Robert E. “How Constraint Management Enhances Lean and Six Sigma,” Supply Chain Management Review, January–February 2006, 42–47.

Wadsworth, H.M., K.S. Stephens, and A.B. Godfrey. Modern Methods for Quality Control and Improvement. New York: John Wiley & Sons, 1986.

¹For n ≥ 20 and p ≤ 0.05, a Poisson distribution is generally used.