Online Resources

Companion Website www.wiley.com/college/reid:

  • Take interactive practice quizzes to assess your knowledge and help you study in a dynamic way
  • Review PowerPoint slides or print slides for notetaking
  • Download Excel Templates to use for problem solving
  • Access the Virtual Company: Cruise International, Inc.
  • Find links to Company Tours for this chapter

    SuperbServ, Inc.

    3M-AiT, Ltd.

  • Find links for Additional Web Resources for this chapter

    The AES Corporation, www.aesc.org

    Southwest Airlines, www.southwest.org

    Irving Paper Mill, Irving Forest Discovery Network, www.ifdn.com/paper/paper.htm

Additional Resources Available Only in WileyPLUS:

  • Use the e-Book and launch directly to all interactive resources
  • Take the interactive Quick Test to check your understanding of the chapter material and get immediate feedback on your responses
  • Check your understanding of the key vocabulary in the chapter with Interactive Flash Cards
  • Use the Animated Demo Problems to review key problem types
  • Practice for your tests with additional problem sets

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