October 2012
Intermediate to advanced
696 pages
34h 17m
English
Content preview from Operations Management: An Integrated Approach, 5th EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Discussion Questions
1. Define the term operations management.
2. Explain the decisions operations managers make and give three examples.
3. Describe the transformation process of a business. Give three examples. What constitutes the transformation process at an advertising agency, a bank, and a TV station?
4. What are the three major business functions, and how are they related to one another? Give specific examples.
5. What are the differences between strategic and tactical decisions, and how are they related to each other?
6. Find an article that relates to operations management in either the Wall Street Journal, Fortune, or Business Week. Come to class prepared to share with others what you learned in the article.
7. Examine the list of Fortune magazine's top 100 companies. Do most of these companies have anything in common? Are there industries that are most represented?
8. Identify the two major differences between service and manufacturing organizations. Find an example of a service and manufacturing company and compare them.
9. What are the three historical milestones in operations management? How have they influenced management?
10. Identify three current trends in operations management and describe them. How do you think they will change the future of OM?
11. Define the terms total quality management, just-in-time, and reengineering. What do these terms have in common?
12. Describe today's OM environment. How different is it from that of a few years ago? Identify specific ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.