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Operations Management: An Integrated Approach, 5th Edition
book

Operations Management: An Integrated Approach, 5th Edition

by R. Dan Reid, Nada R. Sanders
October 2012
Intermediate to advanced
696 pages
34h 17m
English
Wiley
Content preview from Operations Management: An Integrated Approach, 5th Edition

Discussion Questions

1. Discuss the different types of e-commerce.

2. Explain the different revenue models used in e-commerce.

3. Give two examples from the Internet for each of the different revenue models used in e-commerce.

4. Describe the evolution of business-to-business (B2B) e-commerce.

5. For the next item you buy, determine its supply chain.

6. How do supply chains for service organizations differ from supply chains for manufacturing organizations?

7. How can companies satisfy increasing customer expectations?

8. Describe the additional factors that affect global supply chains.

9. Think of your last major purchase. What criteria did you use to select the supplier?

10. Explain the concept of partnering, including advantages and disadvantages.

11. Explain the benefits of using a single supplier as opposed to multiple suppliers.

12. Describe the kinds of information that are necessary in a supply chain.

13. Describe the role of warehouses in a supply chain.

14. Describe radio frequency identification (RFID) and how it could be used by an organization.

15. Describe the current trends in e-commerce and how they affect supply chain management.

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Publisher Resources

ISBN: 9781118122679Purchase book