Operations Management: An Integrated Approach, 5th Edition

CHAPTER 7

Just-in-Time and Lean Systems

Before studying this chapter you should know or, if necessary, review

1. JIT as a trend in OM, Chapter 1, p. 15.
2. Time as a competitive priority, Chapter 2, p. 39.
3. Total quality management concepts, Chapter 5, pp. 166–189.

LEARNING OBJECTIVES

After studying this chapter you should be able to

Explain the core beliefs of the just-in-time (JIT) philosophy.

Describe the meaning of waste in JIT.

Explain the differences between “push” and “pull” production systems.

Explain the key elements of JIT manufacturing.

Explain the elements of total quality management (TQM) and their role in JIT.

Describe the role of people in JIT and why respect for people is so important.

Understand the impact of JIT on service and manufacturing organizations.

Understand the ...