Operations Management: An Integrated Approach, 5th Edition

SPECIAL THANKS

We would also like to personally thank and acknowledge the work of our supplements authors, who worked diligently to create a variety of support materials for both instructors and students.

We would also like to express our appreciation to Mark Sullivan, AIA, NCARB, of Mark Sullivan Architects, and Susan O'Hara, RN, MPH, of O'Hara HealthCare Consultants, who generously contributed a simulation showing the before and after designs of an ambulatory surgery unit. A working example of the Extend simulation they used to optimize the design of the renovated facility is available on the Web site. For more information on their work, please visit www.marksullivanarchitects.com or www.oharahealthcare.com.

We would like to offer special acknowledgment to the publishing team at Wiley for their creativity, talent, and hard work. Their great personalities and team spirit have made working on the book a pleasure. Special thanks go to Lisé Johnson, Executive Editor; Jennifer Manias, Content Editor; Kelly Simmons, Marketing Manager; and, Valerie Vargas, Senior Production Editor, for all their efforts. We could not have done it without you.

Other Wiley staff who contributed to the text and media include: Elena Santa Maria, Senior Media Specialist; Allison Morris, Senior Product Designer; Madeline Lesure, Senior Designer; Sheena Goldstein, Photo Editor; and, Melissa Solarz, Editorial Assistant. We would also like to thank David Krahl of Imagine That, Inc. for developing the Extend ...