January 2005
Intermediate to advanced
232 pages
5h 35m
English
Contrary to expectation, pricing can stimulate behaviours that may not be rational. Some of these may have a negative profit affect. For example, price promotions may set reference price levels that discourage future purchases at full price.
There are seven ways that pricing can encourage profitable behaviours. These draw on social psychology.
Customer psychology could be used to exploit customer vulnerabilities. The better long-term strategy is to operate with price integrity so that trust is retained.
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