Charge them for what they don’t eat!
The Oriental City Food Court, 399 Edgware Road, in North London offers an open Chinese buffet with self-service for a fixed meal price of £15 per head. The factor most impacting on profit, once the price has been set, is the degree of wasted food. Therefore, to encourage good behaviour, the restaurant has a second dimension to its pricing scale: wastage above a token amount on any plate is charged at £5 per 200gm. With a penalty for wasting food, diners tend to take small portions and refill with dishes they enjoy. Good behaviour is supported by the pricing structure.
There is a cost to a dentist when a patient misses an appointment. This ‘bad behaviour’ on the part of the patient results in extra administrative ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access