January 2005
Intermediate to advanced
232 pages
5h 35m
English
Brand leaders expect challengers to undercut them. But today’s hard-discount competitors are having a greater impact.
Matching prices brings down industry and company profits.
The better response is to focus on benefits that the discounters strip away. Ten approaches are suggested to protect a premium price.
Prices may need to be trimmed to continue to deliver value, but some level of premium should be defended with benefits. Ultimately, some price-sensitive customers will be lost but allowing this will preserve value in the market.
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