Organizational Behavior, 17e

Implications for Managers

• Recognize individual differences. Spend the time necessary to understand what’s important to each employee. Design jobs to align with individual needs and maximize their motivation potential.

• Use goals and feedback. You should give employees firm, specific goals, and they should get feedback on how well they are faring in pursuit of those goals.

• Allow employees to participate in decisions that affect them. Employees can contribute to setting work goals, choosing their own benefits packages, and solving productivity and quality problems.

• Link rewards to performance. Rewards should be contingent on performance, and employees must perceive the link between the two.

• Check the system for equity. Employees should perceive ...