Implications for Managers

  • Recognize individual differences. Spend the time necessary to understand what’s important to each employee. Design jobs to align with individual needs and maximize their motivation potential.

  • Use goals and feedback. You should give employees firm, specific goals, and they should get feedback on how well they are faring in pursuit of those goals.

  • Allow employees to participate in decisions that affect them. Employees can contribute to setting work goals, choosing their own benefits packages, and solving productivity and quality problems.

  • Link rewards to performance. Rewards should be contingent on performance, and employees must perceive the link between the two.

  • Check the system for equity. Employees should perceive ...

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