Modes of Communication

  1. 3 Contrast oral, written, and nonverbal communication.

How do group members transfer meaning among each other? They rely on oral, written, and nonverbal communication. This much is obvious, but as we will discuss, the choice between modes can greatly enhance or detract from the way the perceiver reacts to the message. Certain modes are highly preferred for specific types of communication. We will cover the latest thinking and practical ­application.

Oral Communication

A primary means of conveying messages is oral communication. Speeches, ­formal one-on-one and group discussions, and the informal rumor mill or grapevine are popular forms of oral communication.

The advantages of oral communication are speed, feedback, and ...

Get Organizational Behavior, 17e now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.