Training and Development Programs
4 Compare the main types of training.
Competent employees don’t remain competent forever. Skills deteriorate and can become obsolete, and new skills need to be learned. That’s why corporations in the United States spend over $70 billion annually, and organizations worldwide spend over $130 billion annually, on training.54
Types of Training
Training and development programs are usually in the purview of HR departments. Training can include everything from teaching employees basic reading skills to conducting advanced courses in executive leadership. Here we discuss four general skill categories—basic skills, technical skills, problem-solving skills, and interpersonal skills—and civility and ethics training.
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