Organizational Behavior, 17e

Performance Evaluation

1. 5 List the methods of performance evaluation.

Would you study differently or exert a different level of effort for a college course graded on a pass–fail basis than for one that awarded letter grades A to F? Students typically tell us they study harder when letter grades are at stake. When they take a course on a pass–fail basis, they tend to do just enough to ensure a passing grade.

What applies in the college context also applies to employees at work. In this section, we show how the choice of a performance evaluation system and the way it’s administered can influence employee behavior.

What Is Performance?

In the past, most organizations assessed only how well employees performed the tasks listed on a job description, ...