Performance Evaluation
5 List the methods of performance evaluation.
Would you study differently or exert a different level of effort for a college course graded on a pass–fail basis than for one that awarded letter grades A to F? Students typically tell us they study harder when letter grades are at stake. When they take a course on a pass–fail basis, they tend to do just enough to ensure a passing grade.
What applies in the college context also applies to employees at work. In this section, we show how the choice of a performance evaluation system and the way it’s administered can influence employee behavior.
What Is Performance?
In the past, most organizations assessed only how well employees performed the tasks listed on a job description, ...
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