Organizational Behavior, 17e

Creating a Culture for Change

1. 4 Demonstrate three ways of creating a culture for change.

We’ve considered how organizations can adapt to change. But recently, some OB scholars have focused on a more proactive approach—how organizations can embrace change by transforming their cultures. In this section, we review three approaches: managing paradox, stimulating an innovative culture, and creating a learning organization. We also address the issue of organizational change and stress.

Managing Paradox

In a paradox situation, we are required to balance tensions across various courses of action. There is a constant process of finding a balancing point, a dynamic equilibrium, among shifting priorities over time. Think of riding a bicycle: you must maintain ...