Organizational Behavior, 17e

Summary

An organization’s human resource (HR) policies and practices create important forces that greatly influence organizational behavior (OB) and ­important work outcomes. HR departments have become increasingly integral in shaping the composition of the organization’s workforce. First, as more organizations have turned to internal recruitment methods, HR departments have taken the lead in creating online portals and other easy-access methods for candidates to learn about the organization and be attracted to apply. ­Second, HR departments are involved in all phases of selection: initial selection, substantive selection, and contingent selection. The greatest increase in the ­involvement of HR in selection may be in the initial selection phase, ...