Organizational Behavior, 17e

A

• Ability, 57–60

  • intellectual, 58–59

  • of team members, 321–322

• Absenteeism, 28–29, 90

• Accommodating, conflict and, 465

• Accountability, leadership and, 401

• Acquisitions and mergers, organizational culture and, 536

• Action research, organizational change and, 613

• Action teams, 329

• Active cultures, 556

• Active listening, 351

• ACT test, 58

• Administrators, 6

• Affect

  • emotions and moods, 103–109. See also Emotions entries

  • positive/negative affect moods, 105–106

• Affect intensity, 109

• Affective component, of attitude, 75

• Affective events theory (AET), 115

• Affirmative action, ethics and, 45

• Affirmative action programs (AAP), 62–63, 64

• Affordable Care Act, 74

• Age

  • communication, language and, 366–367

  • mood, emotions and, 112

  • in workforce, 48–50, 67

• Aggregate ...