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Organizational Behavior, 17e
book

Organizational Behavior, 17e

by Stephen P. Robbins, Timothy A. Judge
January 2016
Intermediate to advanced
480 pages
130h 6m
English
Pearson
Content preview from Organizational Behavior, 17e

A Definition of Conflict

  1. 1 Describe the three types of conflict and the three loci of conflict.

There has been no shortage of definitions of conflict,1 but common to most is the idea that conflict is a perception. If no one is aware of a conflict, then it is generally agreed no conflict exists. Also needed to begin the conflict process are opposition or incompatibility, and interaction.

We define conflict broadly as a process that begins when one party perceives another party has affected or is about to negatively affect something the first party cares about. Conflict describes the point in ongoing activity when interaction becomes disagreement. People experience a wide range of conflicts in organizations over an incompatibility of goals, differences ...

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Publisher Resources

ISBN: 9780134103983